Every Style Starts with You

Freelancer

i updated my clo app to the latest version and then i had an issue that CLO 3D is open but stuck on a blank (black) interface — no workspace, avatar, or panels are showing properly. Can anyone help me solve this problem?<img src="https://storagefiles.clo-set.com/public/community/202506/21a1b0a7fabf480197fe09787b228bb0/images/23693d7e0302450ea79a0a97795c59f6Screenshot%201446-12-26%20at%2012.37.54%E2%80%AFPM.png" alt="23693d7e0302450ea79a0a97795c59f6" class="custom-image original-size" data-id="23693d7e0302450ea79a0a97795c59f6" data-width="4456" data-height="2410">

Issue after the last update 

Hi Clo Team,I am not happy with the latest update at all.After encountering several serious issues, you advised me to reinstall the software. Following your instructions, I spent two hours backing up seven months' worth of work, uninstalling, and reinstalling the program. Unfortunately, I am now experiencing additional significant problems that make it extremely difficult to work:1) Missing fabric weight information I can no longer see the fabric weight — neither in your library nor in my personal library, which I backed up and re-imported. Fabric weight is crucial for my workflow. (See attached screenshot.)2) Unsupported trim formats in the library Your trim and hardware library contains Pullers in ZPU format and Sliders in ZSL format, both of which are no longer supported by this version. (See attached screenshot.) As for the TRM format, which is supported, I cannot find it in your library unless I am missing something. In order to access trims in the correct format, I am forced to open old projects, save, and import individual trims manually. May I ask: what is the point of offering a library containing assets in unsupported formats?3) Library appearance issues The new library shows CLO default assets along with my imported assets. However, when I revert to the previous library layout (which I prefer), the library is completely empty — no CLO default assets, no imported assets. (See attached screenshots.)4) Missing hairstylesThe variety of hairstyles from the previous version is missing. Available only Afro, Afro, Bob, Lowbun, Highbun. Where are the usual ones? - see attached screenshot.Please advise how these issues can be resolved. They are causing considerable inconvenience, and at this point, it is difficult to see how the subscription cost is justified.Thank you, Anna<img src="https://storagefiles.clo-set.com/public/community/202504/ca4dd79cc2834967acbbb146f362901e/images/ace5932490304d999ec09075a43d75beScreenshot%20for%20Clo-set.png" alt="ace5932490304d999ec09075a43d75be" class="custom-image original-size" data-id="ace5932490304d999ec09075a43d75be" data-width="3840" data-height="2160"><img src="https://storagefiles.clo-set.com/public/community/202504/ca4dd79cc2834967acbbb146f362901e/images/6a20140884b44361b6f2ec3eb9d27bbcScreenshot%20for%20Clo-set%20%283%29.png" alt="6a20140884b44361b6f2ec3eb9d27bbc" class="custom-image original-size" data-id="6a20140884b44361b6f2ec3eb9d27bbc" data-width="3840" data-height="2160"><img src="https://storagefiles.clo-set.com/public/community/202504/ca4dd79cc2834967acbbb146f362901e/images/bcfb5c0ad03d4ce3a4612f8e7b304a8eScreenshot%20for%20Clo-set%20%284%29.png" alt="bcfb5c0ad03d4ce3a4612f8e7b304a8e" class="custom-image original-size" data-id="bcfb5c0ad03d4ce3a4612f8e7b304a8e" data-width="3840" data-height="2160"><img src="https://storagefiles.clo-set.com/public/community/202504/ca4dd79cc2834967acbbb146f362901e/images/9498b0c965a045f18fadf50c2f9a0bd9Screenshot%20for%20Clo-set%20%286%29.png" alt="9498b0c965a045f18fadf50c2f9a0bd9" class="custom-image original-size" data-id="9498b0c965a045f18fadf50c2f9a0bd9" data-width="3840" data-height="2160"><img src="https://storagefiles.clo-set.com/public/community/202504/ca4dd79cc2834967acbbb146f362901e/images/37773590818345bcb4c66abbd08a4badScreenshot%20for%20Clo-set.png" alt="37773590818345bcb4c66abbd08a4bad" class="custom-image original-size" data-id="37773590818345bcb4c66abbd08a4bad" data-width="3840" data-height="2160">