<h1 style="text-align: center">Are you getting these alerts when importing your custom avatar?</h1><img src="https://storagefiles.clo-set.com/public/community/202502/12dc15957be44852b7ec66959a774353/images/596ac93da385443299075c073c4fbd0eimage.png" class="custom-image original-size" data-id="596ac93da385443299075c073c4fbd0e" data-width="1953" data-height="511">"Arrangement points were not fitted to the avatar. The avatar must be in a T-pose or A-pose."Or "Fitting Suit cannot be created. The avatar must be in a T-Pose or A-pose"There can be a lot of reasons that you might see these errors. First, always best check the "Best Practice Checklist" below and see if it matches what you have so far!Best Practice Checklist for Importing Avatars<ul><li>Avatar is 1 mesh body</li><li>Avatar has closed geometry (no holes)</li><li>Avatar is 1,200-2,000 millimeters tall</li><li>Avatar is in an A-Pose</li><li>Avatar has 2 arms, 2 legs, 1 head</li><li>Importing a OBJ or FBX file type</li><li>Correct normal direction (normals facing outward)</li></ul>After double checking (or not, it will be covered in the flowchart) we can move onto the flow chart.<img src="https://storagefiles.clo-set.com/public/community/202502/12dc15957be44852b7ec66959a774353/images/c39f3d2fe4514096ad22d1d1f3266a9dimage.png" class="custom-image original-size" data-id="c39f3d2fe4514096ad22d1d1f3266a9d" data-width="891" data-height="1121">If you are stuck or end up in the "contact support" portion. Make sure to contact the software support team of the software you are using: <ul><li>For Marvelous Designer: <a target="_blank" rel="noopener noreferrer nofollow" href="https://marvelousdesigner.com/support/contact">https://marvelousdesigner.com/support/contact</a></li><li>For CLO: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.clo3d.com/en/support">https://www.clo3d.com/en/support</a></li></ul>

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